Refund and Returns Policy

We hope you love what you’ve ordered! But just in case you’re not 100% satisfied, we’ve made the return process super easy.

How long do I have to make a return?

You have 30 days to make a return. You must send back and upload the return tracking number within 30 days after the purchase date.

How will I get my refund?

Your request will be processed within 10 business days after we receive your return. The refund will be issued to your original payment account, as per your request.

Note:

  1. The original shipping fee, Handling fee and shipping guarantee are non-refundable.

Please note the following exceptions to our return and refund policy:

Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original product packaging
Returned items must have no visible signs of wear or use

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return
  2. Print the prepaid return shipping label that you will receive by email
  3. Send all items back to us using the label provided